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當(dāng)前位置： 首頁 > 售后 > 藝源智庫
這10項技能，應(yīng)該是每個UX設(shè)計師的基本功
時間：2019-08-05 18:38:28
文章發(fā)布：李陽
原創(chuàng)作者：未知
來源：互聯(lián)網(wǎng)

UX設(shè)計從業(yè)者的背景通常各不相同，而UX設(shè)計這個行當(dāng)本身也足夠多元化。UX設(shè)計師需要有相對豐富的知識背景，工作過程中牽涉到不同的環(huán)節(jié)，和不同專長的同事搭配，完成不同的任務(wù)，最終為產(chǎn)品帶來可用、一致的、令人愉悅的體驗。

雖然根據(jù)不同的項目需求，UX設(shè)計師需要具備的技能不盡相同，但是為了達(dá)成這一目標(biāo)，UX設(shè)計師需要具備的基本技能還是大同小異的。下面我們所列舉的10個UX設(shè)計師的必備技能，它們不分先后，覆蓋了絕大多數(shù)的UX設(shè)計師的工作范圍。


1、UX研究

如果你想成為一名真正的UX設(shè)計師，那么UX研究這一技能你是要掌握的。無論是設(shè)計網(wǎng)站還是設(shè)計APP，設(shè)計過程中的種種設(shè)計決策都不是憑空而來，它們是需要有數(shù)據(jù)、論據(jù)、理論和實際案例支撐，并且通過仔細(xì)思考來決定的。從計算機知識到認(rèn)知心理學(xué)，正確的決策是需要許多知識來武裝的，所以UX設(shè)計師是需要根據(jù)發(fā)展和需求，不斷學(xué)習(xí)新的知識的。


2、協(xié)同合作

正如同前文所說，UX設(shè)計師需要學(xué)習(xí)很多知識，但是UX設(shè)計師本身無法替代整個團(tuán)隊中的其他成員，UX設(shè)計師是通過所學(xué)的設(shè)計、開發(fā)、項目管理、市場營銷的知識來同其他的更為專業(yè)的團(tuán)隊成員來進(jìn)行協(xié)同的。UX研究幫你梳理產(chǎn)品設(shè)計的思路，而只有同其他成員協(xié)同合作才能真正創(chuàng)造成功的產(chǎn)品。協(xié)同合作將專精不同工種的成員捏成一個拳頭，攻破前方的困難，解決問題，達(dá)成目標(biāo)。


3、線框圖和UI原型

如果你想讓你的想法最終為他人所了解，你要學(xué)會將自己的構(gòu)思用線框圖和原型呈現(xiàn)出來。在開發(fā)人員介入進(jìn)來之前，想要讓團(tuán)隊其他成員了解整個APP或者網(wǎng)站的關(guān)鍵設(shè)計和運行原理的好方法，是使用線框圖和原型。現(xiàn)在原型設(shè)計類的工具已經(jīng)很多了，除了設(shè)計師常用的AI、PS和Sketch，諸如 Justinmind 這樣的專業(yè)工具也不在少數(shù)。哪怕你只是熟悉PPT的使用，同樣可以構(gòu)建出原型。


4、UX寫作

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在產(chǎn)品團(tuán)隊中，能寫代碼往往能讓大家對你高看一眼，而單純的碼字則常常認(rèn)為是一件不那么出彩的事情。事實上，對于UX設(shè)計師而言，寫作也是一項不能忽略的重要技能。身為UX設(shè)計師，很多時候是需要你將想法、設(shè)計思路、體驗過程完整地用文字（以及文案、標(biāo)簽、說明）來表述。在線框圖、原型和UI當(dāng)中，大量的微文案對于精準(zhǔn)的陳述說明，也有著不低的要求。UX寫作的重要性有多高，看看 Apple 、MailChimp和 Dropbox 在微文案和體驗上和其他同類產(chǎn)品的差距，你應(yīng)該就能明白了。


5、視覺傳達(dá)

雖然對UX設(shè)計師在視覺傳達(dá)上的要求并沒有對UI設(shè)計師和平面設(shè)計師那么高，但是別忘了，視覺是UX設(shè)計當(dāng)中不可或缺的組成部分，UX設(shè)計師同樣要具備基本的設(shè)計能力，能善用各種設(shè)計素材來完成基本的UI設(shè)計，能夠制作出高可用性和易于理解的可交互原型，能夠設(shè)計出走心的演示文稿。


6、同理心

同理心，或者說共情，同樣是UX設(shè)計最應(yīng)該具備的關(guān)鍵素質(zhì)。是否能夠設(shè)身處地的站在別人的位置上看待問題，是理解產(chǎn)品和用戶痛點的基本要求，只有具備了這樣的同理心，UX設(shè)計師才能真正找到解決問題的關(guān)鍵點。如果無法和用戶站在一起，僅憑自己的空想或者自己的角度來設(shè)計產(chǎn)品，它最終所帶來的用戶體驗將會是非常可怕的。


7、交互設(shè)計

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創(chuàng)造漂亮的視覺設(shè)計，僅僅只是整個產(chǎn)品設(shè)計的一方面，UX設(shè)計師還要了解用戶和產(chǎn)品交互的方式，并且設(shè)計出合理的、體驗優(yōu)秀的交互。UX和交互設(shè)計之間有著許多交叉的地方，交互設(shè)計更關(guān)心用戶同產(chǎn)品、服務(wù)之間是如何進(jìn)行互動的，這也是為什么可交互式的線框圖和可交互式的原型，是UX設(shè)計師和交互設(shè)計師的重要的工具之一。現(xiàn)如今，最新的原型設(shè)計工具大多具備了這樣的功能，你可以有意識地挑選幾款適合你的，幫你更好地完成UX設(shè)計工作。


8、代碼和編程

UX設(shè)計師的知識背景是多種多樣的。但是總的來說，UX設(shè)計師還是劃歸到設(shè)計師的范疇以內(nèi)，而對于設(shè)計師是否需要懂得編程，直到現(xiàn)在還存在爭論。今年最新的技術(shù)報告指出，在世界范圍內(nèi)，大概有三分之一的設(shè)計師已經(jīng)接受了代碼和編程類的知識培訓(xùn)，設(shè)計師和開發(fā)者之間的界限一直處于模糊狀態(tài)，“全棧設(shè)計師”的概念之所以會如此火爆，和這不無關(guān)系。雖然對于UX設(shè)計師并沒有硬性的要求，但是掌握代碼知識，了解產(chǎn)品開發(fā)細(xì)節(jié)，無疑能夠幫你更好地搞定產(chǎn)品和體驗的設(shè)計。


9、分析與測試

創(chuàng)建APP 和網(wǎng)站的過程中，是一定離不開測試的。你想知道你的你的設(shè)計最終在用戶層面上有著怎樣的反饋，測試和分析能夠給你大難。設(shè)計的效果，最終會以數(shù)字、百分比和比例呈現(xiàn)在各種數(shù)據(jù)監(jiān)測工具/服務(wù)當(dāng)中，你需要了解它們都意味著什么，洞悉數(shù)據(jù)的含義，明白它們意味著什么，你才能夠更好地迭代優(yōu)化，向著更好的產(chǎn)品設(shè)計前進(jìn)。


10、溝通能力

UX 設(shè)計師的技能樹一定得是枝繁葉茂的。設(shè)計、研發(fā)要門兒清，項目管理能力和時間管理能力也不能或缺，而要將人和事都控制好，UX設(shè)計師還需要具備良好的溝通能力。面對團(tuán)隊成員，通過溝通讓產(chǎn)品順利地落地；面對客戶，通過溝通將產(chǎn)品順利推向市場；面對利益相關(guān)方，通過溝通讓對方認(rèn)可你的策略。UX設(shè)計師需要展示出自信的一面，避免信息溝通中的誤會和陷阱，在溝通中帶來積極的影響。

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