伊人直播app官方正版下载_伊人直播高品质美女在线视频互动社区_伊人直播官方版

array(23) {
  ["id"] => string(2) "96"
  ["siteid"] => string(1) "1"
  ["type"] => string(1) "1"
  ["m_id"] => string(1) "0"
  ["p_id"] => string(1) "0"
  ["name"] => string(6) "服務(wù)"
  ["thumb"] => string(63) "/modules/cms/uploads/recommend/2018/05/15/05797102164099283.png"
  ["image"] => string(0) ""
  ["desc"] => string(0) ""
  ["pdir"] => string(0) ""
  ["dir"] => string(7) "service"
  ["url"] => string(0) ""
  ["setting"] => array(15) {
    ["is_html"] => int(1)
    ["content_is_html"] => int(0)
    ["urlrule"] => int(1)
    ["contenturlrule"] => int(0)
    ["meta_title"] => string(88) "定制開發(fā)-APP定制開發(fā),微信定制開發(fā),小程序定制開發(fā),網(wǎng)站定制開發(fā)"
    ["meta_keywords"] => string(75) "APP定制開發(fā),微信定制開發(fā),小程序定制開發(fā),網(wǎng)站定制開發(fā)"
    ["meta_description"] => string(0) ""
    ["category_template"] => string(0) ""
    ["list_template"] => string(0) ""
    ["show_template"] => string(21) "show_page_dingzhi.tpl"
    ["formid"] => string(0) ""
    ["url"] => string(0) ""
    ["target"] => string(0) ""
    ["pri_grade_visit"] => array(0) {
    }
    ["pri_grade_add"] => array(0) {
    }
  }
  ["order"] => string(1) "1"
  ["sethtml"] => string(1) "0"
  ["stat"] => string(1) "2"
  ["flowid"] => string(1) "0"
  ["image_mo"] => string(63) "/modules/cms/uploads/recommend/2018/05/25/05805654599261264.jpg"
  ["page_num"] => string(1) "0"
  ["wxstat"] => string(1) "0"
  ["scope"] => string(0) ""
  ["modelname"] => NULL
  ["son"] => array(9) {
    [0] => array(22) {
      ["id"] => string(3) "187"
      ["siteid"] => string(1) "1"
      ["type"] => string(1) "1"
      ["m_id"] => string(1) "0"
      ["p_id"] => string(2) "96"
      ["name"] => string(15) "小程序開發(fā)"
      ["thumb"] => string(0) ""
      ["image"] => string(0) ""
      ["desc"] => string(112) "專業(yè)微信小程序解決方案|各種場景核心功能,提前布局微信新生態(tài),搶占第一波紅利"
      ["pdir"] => string(0) ""
      ["dir"] => string(6) "wechat"
      ["url"] => string(0) ""
      ["setting"] => array(15) {
        ["is_html"] => int(1)
        ["content_is_html"] => int(0)
        ["urlrule"] => int(1)
        ["contenturlrule"] => int(0)
        ["meta_title"] => string(107) "小程序_商城小程序_門店小程序_微圈小程序_餐飲小程序開發(fā)-藝源科技小程序開發(fā)"
        ["meta_keywords"] => string(103) "小程序開發(fā),商城小程序開發(fā),門店小程序開發(fā),微圈小程序開發(fā),餐飲小程序開發(fā)"
        ["meta_description"] => string(269) "專注提供專注提供小程序、商城小程序、門店小程序、微圈小程序、餐飲小程序開發(fā),專業(yè)團(tuán)隊(duì),一對一服務(wù),助企業(yè)快速生成自己的移動(dòng)端微商城平臺(tái). 藝源科技小程序采用高性能數(shù)據(jù)架構(gòu),系統(tǒng)穩(wěn)定安全。"
        ["category_template"] => string(0) ""
        ["list_template"] => string(0) ""
        ["show_template"] => string(17) "show_page_xcx.tpl"
        ["formid"] => string(0) ""
        ["url"] => string(0) ""
        ["target"] => string(0) ""
        ["pri_grade_visit"] => array(0) {
        }
        ["pri_grade_add"] => array(0) {
        }
      }
      ["order"] => string(1) "0"
      ["sethtml"] => string(1) "0"
      ["stat"] => string(1) "2"
      ["flowid"] => string(1) "0"
      ["image_mo"] => string(0) ""
      ["page_num"] => string(1) "0"
      ["wxstat"] => string(1) "1"
      ["scope"] => string(0) ""
      ["modelname"] => NULL
    }
    [1] => array(22) {
      ["id"] => string(3) "199"
      ["siteid"] => string(1) "1"
      ["type"] => string(1) "1"
      ["m_id"] => string(1) "0"
      ["p_id"] => string(2) "96"
      ["name"] => string(9) "APP開發(fā)"
      ["thumb"] => string(0) ""
      ["image"] => string(0) ""
      ["desc"] => string(0) ""
      ["pdir"] => string(0) ""
      ["dir"] => string(3) "APP"
      ["url"] => string(0) ""
      ["setting"] => array(15) {
        ["is_html"] => int(1)
        ["content_is_html"] => int(0)
        ["urlrule"] => int(1)
        ["contenturlrule"] => int(0)
        ["meta_title"] => string(65) "app開發(fā)_app定制開發(fā)_app制作開發(fā)公司【藝源科技】"
        ["meta_keywords"] => string(53) "app開發(fā),app定制開發(fā)公司,app制作開發(fā)公司"
        ["meta_description"] => string(0) ""
        ["category_template"] => string(0) ""
        ["list_template"] => string(0) ""
        ["show_template"] => string(17) "show_page_app.tpl"
        ["formid"] => string(0) ""
        ["url"] => string(0) ""
        ["target"] => string(0) ""
        ["pri_grade_visit"] => array(0) {
        }
        ["pri_grade_add"] => array(0) {
        }
      }
      ["order"] => string(1) "1"
      ["sethtml"] => string(1) "0"
      ["stat"] => string(1) "2"
      ["flowid"] => string(1) "0"
      ["image_mo"] => string(0) ""
      ["page_num"] => string(1) "0"
      ["wxstat"] => string(1) "0"
      ["scope"] => string(0) ""
      ["modelname"] => NULL
    }
    [2] => array(22) {
      ["id"] => string(3) "244"
      ["siteid"] => string(1) "1"
      ["type"] => string(1) "1"
      ["m_id"] => string(1) "0"
      ["p_id"] => string(2) "96"
      ["name"] => string(12) "快抖霸屏"
      ["thumb"] => string(0) ""
      ["image"] => string(0) ""
      ["desc"] => string(0) ""
      ["pdir"] => string(0) ""
      ["dir"] => string(7) "kuaidou"
      ["url"] => string(0) ""
      ["setting"] => array(15) {
        ["is_html"] => int(1)
        ["content_is_html"] => int(0)
        ["urlrule"] => int(1)
        ["contenturlrule"] => int(0)
        ["meta_title"] => string(71) "快抖霸屏_抖音快手霸屏_短視頻營銷獲客技術(shù)提供商!"
        ["meta_keywords"] => string(69) "快抖霸屏,抖音快手霸屏,快抖短視頻搜索,同城爆店碼"
        ["meta_description"] => string(161) "藝源智能云推廣系統(tǒng)13325455411專注快抖霸屏,抖音快手霸屏,同城爆店碼,一款線下與線上流量緊密結(jié)合的營銷爆客解決方案。"
        ["category_template"] => string(0) ""
        ["list_template"] => string(0) ""
        ["show_template"] => string(20) "show_page_douyin.tpl"
        ["formid"] => string(0) ""
        ["url"] => string(0) ""
        ["target"] => string(0) ""
        ["pri_grade_visit"] => array(0) {
        }
        ["pri_grade_add"] => array(0) {
        }
      }
      ["order"] => string(1) "2"
      ["sethtml"] => string(1) "0"
      ["stat"] => string(1) "2"
      ["flowid"] => string(1) "0"
      ["image_mo"] => string(0) ""
      ["page_num"] => string(1) "0"
      ["wxstat"] => string(1) "0"
      ["scope"] => string(27) "需要短視頻推廣排名"
      ["modelname"] => NULL
    }
    [3] => array(22) {
      ["id"] => string(3) "207"
      ["siteid"] => string(1) "1"
      ["type"] => string(1) "1"
      ["m_id"] => string(1) "0"
      ["p_id"] => string(2) "96"
      ["name"] => string(14) "AI智能名片"
      ["thumb"] => string(0) ""
      ["image"] => string(63) "/modules/cms/uploads/recommend/2019/07/04/06155550417466502.jpg"
      ["desc"] => string(0) ""
      ["pdir"] => string(0) ""
      ["dir"] => string(2) "ai"
      ["url"] => string(0) ""
      ["setting"] => array(15) {
        ["is_html"] => int(1)
        ["content_is_html"] => int(0)
        ["urlrule"] => int(1)
        ["contenturlrule"] => int(0)
        ["meta_title"] => string(68) "藝源AI智能名片_名片小程序_智能名片_讓銷售更簡單"
        ["meta_keywords"] => string(97) "藝源AI智能名片,名片小程序,智能名片_讓銷售更簡單,電子名片,二維碼名片"
        ["meta_description"] => string(184) "藝源AI智能名片-讓銷售更簡單。藝源AI智能名片為企業(yè)提供名片小程序,智能名片,企業(yè)名片,小程序名片,電子名片,二維碼名片等相關(guān)的服務(wù)。"
        ["category_template"] => string(0) ""
        ["list_template"] => string(0) ""
        ["show_template"] => string(16) "show_page_ai.tpl"
        ["formid"] => string(0) ""
        ["url"] => string(0) ""
        ["target"] => string(0) ""
        ["pri_grade_visit"] => array(0) {
        }
        ["pri_grade_add"] => array(0) {
        }
      }
      ["order"] => string(1) "3"
      ["sethtml"] => string(1) "0"
      ["stat"] => string(1) "2"
      ["flowid"] => string(1) "0"
      ["image_mo"] => string(0) ""
      ["page_num"] => string(1) "0"
      ["wxstat"] => string(1) "0"
      ["scope"] => string(0) ""
      ["modelname"] => NULL
    }
    [4] => array(22) {
      ["id"] => string(3) "201"
      ["siteid"] => string(1) "1"
      ["type"] => string(1) "1"
      ["m_id"] => string(1) "0"
      ["p_id"] => string(2) "96"
      ["name"] => string(12) "版權(quán)登記"
      ["thumb"] => string(0) ""
      ["image"] => string(63) "/modules/cms/uploads/recommend/2021/08/04/06814062280145708.jpg"
      ["desc"] => string(0) ""
      ["pdir"] => string(0) ""
      ["dir"] => string(9) "copyright"
      ["url"] => string(0) ""
      ["setting"] => array(15) {
        ["is_html"] => int(1)
        ["content_is_html"] => int(0)
        ["urlrule"] => int(1)
        ["contenturlrule"] => int(0)
        ["meta_title"] => string(0) ""
        ["meta_keywords"] => string(0) ""
        ["meta_description"] => string(0) ""
        ["category_template"] => string(0) ""
        ["list_template"] => string(0) ""
        ["show_template"] => string(23) "show_page_copyright.tpl"
        ["formid"] => string(0) ""
        ["url"] => string(0) ""
        ["target"] => string(0) ""
        ["pri_grade_visit"] => array(0) {
        }
        ["pri_grade_add"] => array(0) {
        }
      }
      ["order"] => string(1) "4"
      ["sethtml"] => string(1) "0"
      ["stat"] => string(1) "2"
      ["flowid"] => string(1) "0"
      ["image_mo"] => string(63) "/modules/cms/uploads/recommend/2021/08/04/06814063838873717.jpg"
      ["page_num"] => string(1) "0"
      ["wxstat"] => string(1) "0"
      ["scope"] => string(0) ""
      ["modelname"] => NULL
    }
    [5] => array(22) {
      ["id"] => string(3) "203"
      ["siteid"] => string(1) "1"
      ["type"] => string(1) "1"
      ["m_id"] => string(1) "0"
      ["p_id"] => string(2) "96"
      ["name"] => string(12) "商標(biāo)注冊"
      ["thumb"] => string(0) ""
      ["image"] => string(63) "/modules/cms/uploads/recommend/2021/08/03/06813359170749750.jpg"
      ["desc"] => string(0) ""
      ["pdir"] => string(0) ""
      ["dir"] => string(9) "trademark"
      ["url"] => string(0) ""
      ["setting"] => array(15) {
        ["is_html"] => int(1)
        ["content_is_html"] => int(0)
        ["urlrule"] => int(1)
        ["contenturlrule"] => int(0)
        ["meta_title"] => string(131) "商標(biāo)注冊_商標(biāo)注冊流程_商標(biāo)注冊流程及費(fèi)用_西安商標(biāo)注冊_西安商標(biāo)注冊代理-「源知果」藝源科技"
        ["meta_keywords"] => string(103) "商標(biāo)注冊,商標(biāo)注冊流程,商標(biāo)注冊流程及費(fèi)用,西安商標(biāo)注冊,西安商標(biāo)注冊代理"
        ["meta_description"] => string(182) "「源知果」西安提供代理版權(quán)登記,代理商標(biāo)注冊,代理專利申請,代理企業(yè)貫標(biāo),代理高新技術(shù)企業(yè)認(rèn)定的服務(wù);咨詢電話:13325455411。"
        ["category_template"] => string(0) ""
        ["list_template"] => string(0) ""
        ["show_template"] => string(23) "show_page_trademark.tpl"
        ["formid"] => string(0) ""
        ["url"] => string(0) ""
        ["target"] => string(0) ""
        ["pri_grade_visit"] => array(0) {
        }
        ["pri_grade_add"] => array(0) {
        }
      }
      ["order"] => string(1) "5"
      ["sethtml"] => string(1) "0"
      ["stat"] => string(1) "2"
      ["flowid"] => string(1) "0"
      ["image_mo"] => string(63) "/modules/cms/uploads/recommend/2019/06/11/06135617157272716.png"
      ["page_num"] => string(1) "0"
      ["wxstat"] => string(1) "0"
      ["scope"] => string(0) ""
      ["modelname"] => NULL
    }
    [6] => array(22) {
      ["id"] => string(3) "205"
      ["siteid"] => string(1) "1"
      ["type"] => string(1) "1"
      ["m_id"] => string(1) "0"
      ["p_id"] => string(2) "96"
      ["name"] => string(12) "網(wǎng)站建設(shè)"
      ["thumb"] => string(0) ""
      ["image"] => string(63) "/modules/cms/uploads/recommend/2019/06/21/06144566585327511.jpg"
      ["desc"] => string(149) "節(jié)約IT成本/降低運(yùn)維成本/網(wǎng)站安全穩(wěn)定/不滿意全額退款|節(jié)約IT成本/降低運(yùn)維成本/網(wǎng)站安全穩(wěn)定/不滿意全額退款"
      ["pdir"] => string(0) ""
      ["dir"] => string(7) "website"
      ["url"] => string(0) ""
      ["setting"] => array(15) {
        ["is_html"] => int(1)
        ["content_is_html"] => int(0)
        ["urlrule"] => int(1)
        ["contenturlrule"] => int(0)
        ["meta_title"] => string(80) "西安商城網(wǎng)站建設(shè)_政府網(wǎng)站建設(shè)_學(xué)校網(wǎng)站建設(shè)就選藝源科技"
        ["meta_keywords"] => string(113) "西安網(wǎng)站建設(shè),西安網(wǎng)絡(luò)公司,西安網(wǎng)頁設(shè)計(jì),商城網(wǎng)站建設(shè),政府網(wǎng)站建設(shè),學(xué)校網(wǎng)站建設(shè)"
        ["meta_description"] => string(248) "「藝源科技」是西安一家專業(yè)的西安商城網(wǎng)站建設(shè),政府網(wǎng)站建設(shè),學(xué)校網(wǎng)站建設(shè)的網(wǎng)絡(luò)公司,咨詢電話:029-88810146/150 9401 9029。公司擁有10年實(shí)踐經(jīng)驗(yàn),為您提供一條龍的互聯(lián)網(wǎng)應(yīng)用解決方案。"
        ["category_template"] => string(0) ""
        ["list_template"] => string(0) ""
        ["show_template"] => string(21) "show_page_website.tpl"
        ["formid"] => string(0) ""
        ["url"] => string(0) ""
        ["target"] => string(0) ""
        ["pri_grade_visit"] => array(0) {
        }
        ["pri_grade_add"] => array(0) {
        }
      }
      ["order"] => string(1) "6"
      ["sethtml"] => string(1) "0"
      ["stat"] => string(1) "2"
      ["flowid"] => string(1) "0"
      ["image_mo"] => string(63) "/modules/cms/uploads/recommend/2019/06/24/06146855992801864.jpg"
      ["page_num"] => string(1) "0"
      ["wxstat"] => string(1) "0"
      ["scope"] => string(0) ""
      ["modelname"] => NULL
    }
    [7] => array(22) {
      ["id"] => string(3) "208"
      ["siteid"] => string(1) "1"
      ["type"] => string(1) "2"
      ["m_id"] => string(1) "0"
      ["p_id"] => string(2) "96"
      ["name"] => string(15) "云服務(wù)平臺(tái)"
      ["thumb"] => string(0) ""
      ["image"] => string(0) ""
      ["desc"] => string(0) ""
      ["pdir"] => string(0) ""
      ["dir"] => string(0) ""
      ["url"] => string(0) ""
      ["setting"] => array(15) {
        ["is_html"] => int(0)
        ["content_is_html"] => int(0)
        ["urlrule"] => int(0)
        ["contenturlrule"] => int(0)
        ["meta_title"] => string(0) ""
        ["meta_keywords"] => string(0) ""
        ["meta_description"] => string(0) ""
        ["category_template"] => string(0) ""
        ["list_template"] => string(0) ""
        ["show_template"] => string(0) ""
        ["formid"] => string(0) ""
        ["url"] => string(21) "http://www.qulvkj.com"
        ["target"] => string(6) "_blank"
        ["pri_grade_visit"] => array(0) {
        }
        ["pri_grade_add"] => array(0) {
        }
      }
      ["order"] => string(1) "7"
      ["sethtml"] => string(1) "0"
      ["stat"] => string(1) "2"
      ["flowid"] => string(1) "0"
      ["image_mo"] => string(0) ""
      ["page_num"] => string(1) "0"
      ["wxstat"] => string(1) "0"
      ["scope"] => string(0) ""
      ["modelname"] => NULL
    }
    [8] => array(22) {
      ["id"] => string(3) "202"
      ["siteid"] => string(1) "1"
      ["type"] => string(1) "1"
      ["m_id"] => string(1) "0"
      ["p_id"] => string(2) "96"
      ["name"] => string(9) "SEO優(yōu)化"
      ["thumb"] => string(0) ""
      ["image"] => string(63) "/modules/cms/uploads/recommend/2021/08/03/06813061683398516.jpg"
      ["desc"] => string(0) ""
      ["pdir"] => string(0) ""
      ["dir"] => string(3) "seo"
      ["url"] => string(0) ""
      ["setting"] => array(15) {
        ["is_html"] => int(1)
        ["content_is_html"] => int(0)
        ["urlrule"] => int(1)
        ["contenturlrule"] => int(0)
        ["meta_title"] => string(90) "【西安SEO優(yōu)化_西安網(wǎng)站優(yōu)化_關(guān)鍵詞排名優(yōu)化】-SEO優(yōu)化公司藝源科技"
        ["meta_keywords"] => string(81) "西安SEO優(yōu)化,西安SEO優(yōu)化公司,西安網(wǎng)站優(yōu)化,西安網(wǎng)站優(yōu)化公司"
        ["meta_description"] => string(244) "藝源科技(yysweb.com),專注為企業(yè)提供百度等搜索引擎整站SEO優(yōu)化服務(wù),針對不同行業(yè)、網(wǎng)站情況給出不同策略、報(bào)價(jià)和SEO建議;是您值得信賴的seo診斷、顧問咨詢等云SEO技術(shù)服務(wù)外包商。"
        ["category_template"] => string(0) ""
        ["list_template"] => string(0) ""
        ["show_template"] => string(17) "show_page_seo.tpl"
        ["formid"] => string(0) ""
        ["url"] => string(0) ""
        ["target"] => string(0) ""
        ["pri_grade_visit"] => array(0) {
        }
        ["pri_grade_add"] => array(0) {
        }
      }
      ["order"] => string(1) "8"
      ["sethtml"] => string(1) "0"
      ["stat"] => string(1) "2"
      ["flowid"] => string(1) "0"
      ["image_mo"] => string(63) "/modules/cms/uploads/recommend/2021/08/03/06813062712033401.jpg"
      ["page_num"] => string(1) "0"
      ["wxstat"] => string(1) "0"
      ["scope"] => string(0) ""
      ["modelname"] => NULL
    }
  }
}
				
當(dāng)前位置: 首頁 > 售后 > 藝源智庫
Google對話式交互規(guī)范指南(六):用戶對話中的自然慣例
時(shí)間:2019-08-26 09:39:04
文章發(fā)布:李陽
原創(chuàng)作者:未知
來源:互聯(lián)網(wǎng)

本章內(nèi)容主要是圍繞用戶對話中的自然慣例展開更細(xì)致的探討,其中給出了幾條具體的設(shè)計(jì)建議。

    對話不僅是簡單的信息互通。

    在對話中,我們會(huì)分享各自對話題的自然假設(shè)。我們知道談話應(yīng)該如何展開。我們也會(huì)對參與者對談話貢獻(xiàn)的質(zhì)量與數(shù)量有所期許。此外,我們會(huì)保持禮貌、遵守一致性及其他交談自然法則。每個(gè)人都本能知曉如何在表面意思下探尋更深層次的含義。然而,雖然談話是一種自然行為,但它的過程是非常復(fù)雜的。

    語言哲學(xué)家Paul Grice說過,人們?yōu)榱吮幌嗷ダ斫猓枰献魇降恼勗?。他稱之為合作法則。在假定談話存在潛在的合作關(guān)系時(shí),我們就可以忽略大量信息,提升談話效率。通常在問「你是否…」時(shí),實(shí)際上并不只是期望對方回答是或否,而是代表著一種間接禮貌的詢問更多細(xì)節(jié)的方式。

    他也創(chuàng)建了格里斯法則,來定義合作式談話的基礎(chǔ)原則:

    • 質(zhì)量——只說真實(shí)的內(nèi)容。

    • 數(shù)量——恰到好處,不多不少。

    • 相關(guān)——只說和主題有關(guān)的內(nèi)容。

    • 態(tài)度——簡單直接,避免模棱兩可。

    換句話說,人們需要在對話中真誠,提供有價(jià)值的信息,緊扣主題并且保持簡潔清晰。這也是對話UI要遵循的原則。


    邏輯和準(zhǔn)確性不是萬能法則

    口語表達(dá)通常會(huì)呈現(xiàn)的無邏輯和不精確。例如:Sue一共有五個(gè)孩子,那么「Sue有兩個(gè)孩子」在邏輯上也是對的。但這個(gè)表達(dá)在談話中就會(huì)有誤導(dǎo)性,因?yàn)闆]有交代清楚上下文背景。例如可以補(bǔ)充陳述「Sue的另外三個(gè)孩子…」。

    另外,有時(shí)候人們會(huì)故意的打破合作原則。在某些場景下,他們只是嘗試讓自己表現(xiàn)的禮貌。例如當(dāng)問及某人在工作面試中的表現(xiàn),他們可能為了避免給出負(fù)面答案,會(huì)說「他的領(lǐng)帶還不錯(cuò)」。

    對話UI必須要去適應(yīng)、符合人們這些自然的談話法則。


    語法識(shí)別和對話修復(fù)/糾錯(cuò)是密不可分的

    UI設(shè)計(jì)師還需要預(yù)見「出錯(cuò)」,并且要了解語義識(shí)別(在對話中人們的回答可能出現(xiàn)的全部情況)是如何構(gòu)建出來的。例如下面這個(gè)例子,預(yù)訂機(jī)票中的確認(rèn)場景。

    Google對話式交互規(guī)范指南(六):用戶對話中的自然慣例-藝源科技

    如果答案是肯定的,那么人們更有可能給出一個(gè)簡短的回答,例如yes、yeah、Correct、That’s right等等,但是如果答案是否定的,人們通常不會(huì)只是說no,而是有可能回答說「不,不是Geneva,我說的是Jamaica」,或是「不,不是13號(hào),是三十號(hào),three zero」,亦或是只回答他們聽到的部分,例如「時(shí)間對了,但是日期不對」。

    如果由于技術(shù)限制,你的UI不能夠達(dá)到這樣智能的交流程度,那么也就不應(yīng)該讓用戶誤以為系統(tǒng)能夠達(dá)到。這種情況下,對話的修復(fù)就要有一定的限制性,例如「那么,我理解的對嗎」這樣的表達(dá),只需要用戶回答是或否。也就是說,讓用戶了解到UI的局限,這樣就可以預(yù)先規(guī)避表達(dá)不自然的問題。

    當(dāng)UI沒有被設(shè)計(jì)好,不能理解正確、有質(zhì)量的信息或附加信息,那么就很可能把一些自然的合作化的口頭表達(dá)誤以為是沒有合作性的。因此,當(dāng)人們的表現(xiàn)不符合系統(tǒng)預(yù)期時(shí),這種語言誤解會(huì)不同程度的展現(xiàn)為粗暴、機(jī)械化的錯(cuò)誤提示,例如「這個(gè)回答無效」,或是表現(xiàn)出一種假裝關(guān)心的語氣,像是「對不起,我沒聽明白這個(gè)回答」。


    用戶多樣化的回答是機(jī)會(huì),不是「錯(cuò)誤」

    要考慮如何設(shè)計(jì)問題,能夠預(yù)先判斷出需要修復(fù)的場景,以便讓對話保持在正軌上,同時(shí)不會(huì)引起用戶不適或分散用戶注意力。事實(shí)上,這樣的場景有機(jī)會(huì)轉(zhuǎn)化為另一種有價(jià)值的對話。

    目前為止,用戶會(huì)傾向于僅僅圍繞對話的字面意思去互動(dòng),而并不會(huì)提供一些額外信息,盡量避免所謂的「自然的合作互動(dòng)」,以免引起機(jī)器的理解錯(cuò)誤。因?yàn)樗麄冞^去曾經(jīng)在語音識(shí)別方面有過糟糕的體驗(yàn)。UI設(shè)計(jì)師就需要盡量的讓這些用戶感到舒服。

    讓我們看一個(gè)例子,這個(gè)場景中,對話UI需要搜集日期和時(shí)間數(shù)據(jù),它需要用一種通用的,并且同時(shí)適合搜集這兩種信息的提示方式:

    Google對話式交互規(guī)范指南(六):用戶對話中的自然慣例-藝源科技

    然而,有的用戶會(huì)更愿意試探,或每次提供較少的信息,此時(shí)UI不應(yīng)該把這種情況定位為出錯(cuò),而是應(yīng)該去做出簡單的調(diào)整和適應(yīng):

    Google對話式交互規(guī)范指南(六):用戶對話中的自然慣例-藝源科技

    上面的過程并沒有把對話UI的自然、合作互動(dòng)、適應(yīng)性的這些潛在邏輯暴露給用戶。用戶可能在根本沒有提示的前提下用簡單的指令就完成整個(gè)任務(wù),也就是給出一兩條信息,由UI自己把那些潛在缺失的、用戶沒有說出來的信息補(bǔ)充完整。例如,「把鬧鐘設(shè)到周一早晨6點(diǎn)」,「在6小時(shí)后叫醒我」,「把鬧鐘設(shè)到7點(diǎn)」。

    采用「好的,什么時(shí)候?」這種提示可以激發(fā)用戶把腦海中想到的日期、時(shí)間或是兩者直接的表達(dá)出來,這種提示也是符合合作互動(dòng)原則的。


    當(dāng)你必須做出額外解釋的時(shí)候,你就輸了,就像講笑話一樣

    好的對話UI應(yīng)該能夠利用語言和表意的內(nèi)在力量,而不是去展現(xiàn)機(jī)器處理指令的能力。它需要利用好人們已知的,也是最熟悉的溝通系統(tǒng)——日常對話。我們已經(jīng)對自己的語言非常熟練,所以不需要被教導(dǎo)如何用英語、西班牙語、印地語等等去說出一個(gè)期望中的回答或命令。也就是說,盡量不要教導(dǎo)用戶。但如果你是想要幫助用戶理解怎樣推進(jìn)對話,那就可以用比較直觀的方式來引導(dǎo)。

    所以,不推薦用這種表達(dá)方式:

    如果想要再聽一遍,可以說「重復(fù)」;如果要做出回答,可以說「回答」;如果要繼續(xù)到下一個(gè),可以說「下一個(gè)」。

    可以考慮用更直觀的引導(dǎo),例如:

    您是要重復(fù)、回答,還是去到下一個(gè)?


    體驗(yàn)自然的對話UI要經(jīng)受時(shí)間的考驗(yàn)和用戶的認(rèn)可

    合作原則強(qiáng)調(diào)了我們基于認(rèn)知共享的高效的溝通能力。如果我們重視它,利用好這種自然對話中的慣例原則,那么我們就能創(chuàng)建出非凡的體驗(yàn)良好的對話UI,用戶會(huì)本能的知道如何操作并且感覺舒服。


    最佳實(shí)踐

    在創(chuàng)建對話UI時(shí)要記住以下幾點(diǎn):

    • 理解語義識(shí)別和對錯(cuò)誤的修復(fù)。

    • 適應(yīng)用戶不同的說話風(fēng)格。

    • 讓用戶能夠依據(jù)直覺就知道要說什么。

    小程序開發(fā)
    標(biāo)簽: 對話式交互 用戶體驗(yàn) 經(jīng)驗(yàn)分享 語音
    *版權(quán)申明:本站部分文章由藝源科技收集整理,不代表我們的觀點(diǎn)。如果這篇轉(zhuǎn)載侵犯您的版權(quán),請及時(shí)聯(lián)系我們刪除!
    為您推薦
    最新文章
    掃碼加他,免費(fèi)獲取方案