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設(shè)計(jì)行業(yè)大起底！圖說2015用戶體驗(yàn)行業(yè)調(diào)查報(bào)告
時(shí)間：2019-03-20 09:23:19
文章發(fā)布：李陽
原創(chuàng)作者：未知
來源：優(yōu)設(shè)

設(shè)計(jì)行業(yè)大起底！圖說2015用戶體驗(yàn)行業(yè)調(diào)查報(bào)告-藝源科技

編者按：今天騰訊CDC聯(lián)合IXDC總結(jié)的這一篇2015用戶體驗(yàn)行業(yè)調(diào)查報(bào)告，用圖表的方式分析了從業(yè)者畫像、薪資、跳槽、滿意度、企業(yè)團(tuán)隊(duì)、核心競爭力六個(gè)方面，對整個(gè)行業(yè)情況進(jìn)行了系統(tǒng)的解讀，建議對職業(yè)方向不清楚的同學(xué)好好研讀，找到適合自己的職業(yè)好好努力。

2015年7月19日，由國際體驗(yàn)設(shè)計(jì)協(xié)會（IXDC）主辦的亞洲具影響力體驗(yàn)設(shè)計(jì)盛宴“國際體驗(yàn)設(shè)計(jì)大會” 在北京?國家會議中心圓滿閉幕。在17日的大會主題演講上，IXDC副會長胡曉分享了《2015用戶體驗(yàn)行業(yè)調(diào)查報(bào)告》，報(bào)告通過從業(yè)者畫像、薪資、跳槽、滿意度、企業(yè)團(tuán)隊(duì)、核心競爭力六個(gè)方面的全面調(diào)查，對整個(gè)行業(yè)情況進(jìn)行了系統(tǒng)的分析，為用戶體驗(yàn)從業(yè)者了解行業(yè)現(xiàn)狀和發(fā)展提供了客觀有力的參考。本次行業(yè)調(diào)查報(bào)告由IXDC 聯(lián)合騰訊 CDC 共同完成，本文以圖表方式對報(bào)告核心內(nèi)容進(jìn)行解讀。

一、同行都是誰？

用戶體驗(yàn)行業(yè)從業(yè)者年齡普遍偏小，從業(yè)時(shí)間較短，年輕化趨勢明顯；學(xué)歷偏高，本科以上從業(yè)者占比大，行業(yè)專業(yè)要求在不斷提高。此外，大部分從業(yè)者在民營或者外企工作，市場對于體驗(yàn)行業(yè)的需求旺盛。

設(shè)計(jì)行業(yè)大起底！圖說2015用戶體驗(yàn)行業(yè)調(diào)查報(bào)告-藝源科技

當(dāng)前用戶體驗(yàn)行業(yè)的主要工作崗位包括，管理、視覺設(shè)計(jì)、交互設(shè)計(jì)、用戶研究、產(chǎn)品等，不同工作崗位的從業(yè)者有著鮮明的特點(diǎn)。

設(shè)計(jì)行業(yè)大起底！圖說2015用戶體驗(yàn)行業(yè)調(diào)查報(bào)告-藝源科技

二、同行的薪資水平是多少？

用戶體驗(yàn)行業(yè)超過三成從業(yè)者稅前薪資收入在5～15w，工作類別不同，薪資水平有一定區(qū)別。團(tuán)隊(duì)和項(xiàng)目管理薪資分布范圍較廣，高于其他崗位。

設(shè)計(jì)行業(yè)大起底！圖說2015用戶體驗(yàn)行業(yè)調(diào)查報(bào)告-藝源科技

影響從業(yè)者薪資水平的主要因素是工作崗位、從業(yè)年限、公司規(guī)模；影響薪資漲幅的主要因素是公司規(guī)模和行業(yè)所屬領(lǐng)域，企業(yè)規(guī)模越大，薪資漲幅相對較高。

設(shè)計(jì)行業(yè)大起底！圖說2015用戶體驗(yàn)行業(yè)調(diào)查報(bào)告-藝源科技

三、哪些人想跳槽？

從業(yè)者跳槽的調(diào)查分析顯示，有六成以上的從業(yè)者有過跳槽經(jīng)歷，未來一年有五成從業(yè)者考慮換工作。從業(yè)者跳槽的主要因素是“產(chǎn)品項(xiàng)目狀況”、 “公司團(tuán)隊(duì)狀況”、“薪酬和福利待遇”以及“培訓(xùn)學(xué)習(xí)機(jī)會”。

設(shè)計(jì)行業(yè)大起底！圖說2015用戶體驗(yàn)行業(yè)調(diào)查報(bào)告-藝源科技

不難發(fā)現(xiàn)，用戶體驗(yàn)行業(yè)的流動性在逐漸增加，從業(yè)者們的選擇機(jī)會也越來越多，從業(yè)者的職業(yè)規(guī)劃也更加多元化，這對用戶體驗(yàn)團(tuán)隊(duì)、工作環(huán)境、培訓(xùn)等都提出了更高的要求。

四、同行對工作都滿意嗎？

2015年用戶體驗(yàn)行業(yè)從業(yè)者工作滿意度為比2014有一定提升，行業(yè)信心指數(shù)比2014年略有下降。影響滿意度的主要因素是“薪酬”、“工作內(nèi)容”、“是否有話語權(quán)”，各類別從業(yè)者工作滿意度存在差異。

設(shè)計(jì)行業(yè)大起底！圖說2015用戶體驗(yàn)行業(yè)調(diào)查報(bào)告-藝源科技

五、行業(yè)發(fā)展趨勢如何？

報(bào)告顯示，本次調(diào)查的65.5%從業(yè)者都在互聯(lián)網(wǎng)公司工作，其中三成從業(yè)者在1000人以上的大公司工作。一般僅千人以上大型綜合性公司和專門設(shè)計(jì)類的公司才設(shè)有用戶體驗(yàn)部門，不過用戶體驗(yàn)團(tuán)隊(duì)的規(guī)模在逐年擴(kuò)大，行業(yè)趨于互聯(lián)網(wǎng)化的同時(shí)，用戶體驗(yàn)團(tuán)隊(duì)建設(shè)也越來越受到重視。

設(shè)計(jì)行業(yè)大起底！圖說2015用戶體驗(yàn)行業(yè)調(diào)查報(bào)告-藝源科技

六、哪些能力重要？

調(diào)查分析發(fā)現(xiàn)，為了保證核心競爭力，用戶體驗(yàn)行業(yè)的從業(yè)者需要具備的通用能力有“溝通”、“需求理解”、“團(tuán)隊(duì)合作”、“用戶體驗(yàn)思維”、“邏輯分析”等，但不同類別的用戶體驗(yàn)從業(yè)者能力要求的側(cè)重點(diǎn)有所差異。

設(shè)計(jì)行業(yè)大起底！圖說2015用戶體驗(yàn)行業(yè)調(diào)查報(bào)告-藝源科技

本次行業(yè)調(diào)查的參與人員主要是一二線城市的大中小型企業(yè)從業(yè)者，調(diào)查問卷從設(shè)計(jì)、發(fā)布、回收到數(shù)據(jù)分析、報(bào)告編寫均由“騰訊問卷”負(fù)責(zé)，行業(yè)報(bào)告完整版可通過騰訊CDC官網(wǎng)或者IXDC官網(wǎng)下載閱讀。騰訊問卷（wj.qq.com）是騰訊CDC根據(jù)多年問卷調(diào)查經(jīng)驗(yàn)開發(fā)的在線問卷調(diào)查平臺，該平臺前身是騰訊公司內(nèi)部進(jìn)行用戶、市場、產(chǎn)品研究的重要問卷調(diào)查工具。

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